Erie Insurance is a leading provider of auto, home, business, and life insurance, serving customers in the Midwest, Mid-Atlantic, Southeast, and Wisconsin. Known for its commitment to customer service, Erie Insurance offers flexible, convenient, and secure ways to pay your insurance bill—online, by phone, by mail, with automatic payments, or even in person through local agents. Whether you need a one-time payment, want to set up automatic deductions, or prefer to manage your account digitally, Erie Insurance has options to match your needs.
https://www.erieinsurance.com/paymentcenterweb/billpay/payment/billpayment
https://www.erieinsurance.com/support-center/billing-payments
Login Process
- To access your Erie Insurance account online, visit the official Erie Insurance website and select the login option.
- Enter your username and password to view your policies, update your information, review payment history, and make secure payments.
- First-time users can create an account using their policy or account number and ZIP code as listed on their invoice.
- Forgot your password? Use the password recovery tools on the login page for quick account access.
- The Erie Insurance mobile app also allows you to log in and manage your account on the go.
Pay as Guest
- Guest (one-time) payments are available for customers who prefer not to create an account.
- Visit the Erie Insurance payment portal and select the option for a one-time payment.
- Enter your policy or account number and ZIP code as shown on your invoice, along with your payment information.
- Complete your transaction—no account creation or login required.
- This option is ideal for occasional payments or those who prefer not to store account details online.
How to Pay Online
- Log in to your Erie Insurance account to make payments, set up automatic payments, or view your billing history.
- Choose your payment method: checking or savings account, debit card, or credit card (Visa, MasterCard, Discover, or American Express; note that credit card payments may not be available for all policies or payment plans).
- Select to pay your current balance, make a one-time payment, or schedule future payments.
- Automatic payments can be arranged for added convenience, ensuring your premium is paid on time every month.
- Payment confirmation is provided on-screen and by email if you provide an address.
- The Erie Insurance mobile app offers all these features for easy account management from your smartphone.
Pay by Phone
- Call Erie Insurance customer service at 800-458-0811 (option 5) to make a payment by phone.
- Have your policy or account number ready for faster service.
- Phone representatives can process payments, answer billing questions, and help with account issues.
- Operating hours: Monday–Friday, 8 a.m.–7 p.m.; Saturday, 9 a.m.–4:30 p.m. Eastern Time.
- For Erie Family Life insurance, call 800-458-0811 (option 3), Monday–Friday, 8 a.m.–5:30 p.m. Eastern Time.
Pay by Mail
- Mail your payment (check or money order) to:
Erie Insurance Group
100 Erie Insurance Place
Erie, PA 16530 - Include your policy or account number on your payment to ensure proper credit.
- Allow sufficient time for your payment to arrive before the due date to avoid late fees.
Pay in Person
- Visit your local Erie Insurance agent’s office to make a payment in person.
- Bring your policy or account number and payment details (cash, check, or card, depending on the agent’s accepted methods).
- Agents can also assist with billing questions, policy changes, and claims.
Address and Contact Information
- Corporate Headquarters: 100 Erie Insurance Place, Erie, PA 16530
- Customer Service: 800-458-0811 (option 5 for billing/payments)
- Online Payment Portal: https://www.erieinsurance.com/paymentcenterweb/billpay/payment/billpayment
- Billing Support: https://www.erieinsurance.com/support-center/billing-payments
- Mobile App: Available for iOS and Android devices
Operating Hours
- Online payments: Available 24/7.
- Phone support: Monday–Friday, 8 a.m.–7 p.m.; Saturday, 9 a.m.–4:30 p.m. Eastern Time.
- Mail processing: Business days only.
- Local agent hours: Vary by location; contact your agent for details.
Common Issues with Bill Pay and Troubleshooting
- Login or access problems: Use password recovery tools or contact customer service for assistance.
- Late or missing statements: Check your email (including spam/junk folders) for electronic invoices. Contact Erie Insurance if you do not receive your bill.
- Payment processing delays: Online and phone payments are processed immediately; mailed payments may take several days to post.
- Incorrect charges or billing questions: Review your statement online and contact customer service to dispute charges or request an itemized bill.
- Website or app outages: If you experience technical issues, try again later or use alternate payment methods (phone, mail, or in person). Erie Insurance may waive late fees during extended outages.
- Automatic payment changes: If your saved payment method expires or you need to update your information, log in to your account or contact customer service.
Payment Plans, Financial Assistance, or Insurance Support
- Automatic payments: Erie Insurance offers several automatic payment plans—Annual, Quarterly, 9-Month, or Monthly—depending on your policy. Contact your agent to enroll.
- Account billing: Combine multiple policies on a single statement for easier management. Contact your agent to set this up.
- Financial hardship: If you are unable to pay your premium due to financial difficulty, contact your local agent or customer service to discuss possible payment arrangements or extensions.
- Policy billing options: Erie Insurance provides flexible billing options, including ERIExpressPay® for business policies and Chek-matic for life insurance.
- No fees for electronic payments: Paying online or by phone with a bank account or debit card incurs no additional fees. Credit card payments may have a convenience fee, depending on your policy and payment plan.
- E-transfer for annual policies: Some agents accept e-transfer for annual pay policies; confirm with your local office.
- Life events and policy changes: Notify Erie Insurance of any changes that may affect your premium or coverage to avoid billing discrepancies.
Erie Insurance makes it simple to manage your insurance payments with secure online tools, responsive customer service, and flexible options to fit your lifestyle. For the fastest and most reliable experience, create an online account to view statements, set up automatic payments, and receive payment confirmations instantly. If you have questions about your bill, payment methods, or need financial assistance, Erie Insurance support is just a phone call or click away.
