AutoNation, one of America’s largest automotive retailers, offers a variety of convenient, secure payment options for customers. Whether you’re paying for service, a purchase, or a mobility subscription, AutoNation provides accessible ways to settle your bill online, by phone, or mail with easy account access and responsive support.
https://payments.autonation.com/
https://support.autonationmobility.com/hc/en-us/articles/15602712194701-Billing-Payments
Login Process
- Visit the AutoNation payment portal at payments.autonation.com.
- Register a new account using your customer details as prompted.
- Returning users log in with your email and password.
- Forgot your password? Use the password recovery option on the portal.
- Once logged in, you can manage your billing details, view statements, and update payment methods.
Pay as Guest
- Guest payments are not prominently advertised on the main AutoNation portal for retail or service payments.
- AutoNation Mobility (subscription car service) supports a Billing Hub where you can manage payments and change payment methods.
- If you need to make a one-time payment without an account, check your billing statement or contact customer service for guidance.
How to Pay Online
- Log in to your AutoNation payment account to view current charges and payment history.
- Select your payment method—ACH (bank transfer) is standard for Mobility subscriptions; retail/service payments may accept credit cards or debit cards (check your invoice for accepted methods).
- Choose the amount to pay—full balance, minimum payment, or a custom amount.
- Schedule a one-time payment or set up automatic recurring payments for convenience.
- After submitting your payment, you’ll receive an on-screen confirmation and an emailed receipt.
- Update your saved payment methods at any time for future transactions.
Pay by Phone
- Call AutoNation customer service at the number listed on your invoice for payment assistance.
- Have your account or invoice number ready for faster service.
- Phone operators can process payments and answer billing questions during business hours.
- For Mobility subscriptions, call the support number provided in your account or on your billing statement.
Pay by Mail
- Mail your payment (check or money order) to the address listed on your billing statement.
- Always include your account or invoice number with your payment to ensure proper credit.
- Allow several business days for mail processing before your due date.
Pay in Person
- Visit your local AutoNation dealership to make payments in person for service, parts, or vehicle purchase.
- Bring your invoice and payment details for faster processing.
- Retail locations can accept various payment methods—check with your local store for specifics.
- For Mobility subscriptions or credit accounts, in-person payments may not be available; confirm with customer service.
Address and Contact Information
- AutoNation, Inc.
200 SW 1st Ave
Fort Lauderdale, FL 33301 - General Inquiries: Contact your local dealership or the main customer service line.
- Online Payment Portal: https://payments.autonation.com/
- AutoNation Mobility Support: https://support.autonationmobility.com/hc/en-us/articles/15602712194701-Billing-Payments
- Local Dealerships: Find contact information for your nearest AutoNation store on the official website.
Operating Hours
- Online portal: Accessible 24/7 for secure bill pay and account management.
- Phone support: Typically available Monday–Friday during business hours; check your invoice or the website for current times.
- Dealerships: Store hours vary by location—visit the AutoNation website for local details.
Common Issues with Bill Pay and Troubleshooting
- Login problems: Use the password recovery tool or contact customer service for assistance.
- Missing invoices: Check your email (including spam/junk folders) for electronic statements. Contact customer service if you do not receive your bill.
- Payment processing delays: Online and phone payments post immediately; mailed payments may take several days to process.
- Incorrect charges: Review your online statement and request an itemized bill if needed. Contact customer service to dispute charges.
- AutoNation Mobility billing questions: For charges related to citations, tickets, or tolls, follow up promptly to avoid late fees or service disruptions.
Payment Plans, Financial Assistance, or Support
- AutoNation Mobility: Requires a valid digital payment method on file for monthly charges. Payment dates are fixed based on your initial payment and cannot be changed.
- Payment plans: Contact customer service to discuss flexible payment arrangements if you are unable to pay in full.
- Financial hardship: AutoNation Mobility may offer assistance programs—contact support to discuss your situation.
- Partial payments: Generally, payments must be made in full, but you can pay multiple invoices separately if needed.
- Late fees: May apply after 10 days for unpaid monthly or one-time charges. Keep your payment method current to avoid penalties.
- Service and retail financing: AutoNation offers its own credit card and short-term loan options for accessories, repairs, and service. Special financing promotions and flexible terms may be available.
AutoNation provides flexible, secure payment options tailored to your needs—whether you’re managing a car loan, service bill, or mobility subscription. For the fastest service, use the online portal to manage your account, view statements, and make payments. If you have questions or need billing support, AutoNation customer service and your local dealership are ready to assist. Always review your statement for accuracy, keep your payment methods up to date, and contact support promptly with any concerns to ensure smooth, uninterrupted service.
