The North Texas Tollway Authority (NTTA) manages toll operations across the Dallas-Fort Worth Metroplex, providing fast, secure, and convenient toll payment solutions for millions of drivers annually. NTTA offers several bill pay options, including online payment portals, pay as guest access, phone payments, and mailing addresses—ensuring that all customers can manage their toll bills easily and securely, whether logging in or paying without login.
https://www.ntta.org/pay-your-bill
https://payscsi.com/
Login Process
- Visit NTTA’s official website to log in to your TollTag or ZipCash account.
- Input your Account Number and PIN, or use your license plate number and state to access toll statements.
- Logging in enables you to view detailed account activity, pay outstanding balances, set up AutoPay, and manage notifications.
- New users can register for an account to manage multiple vehicles and payment methods efficiently.
Pay as Guest
- NTTA supports pay as guest options on their payment portals for one-time bill payments without account registration.
- Use your license plate number or bill ID, along with your billing zip code, to locate your bill.
- This option is excellent for quick payments or for guests making payments on behalf of others.
- You’ll receive immediate payment confirmation with downloadable receipts.
How to Pay Online
- Use NTTA’s secure online portal to pay with major credit or debit cards and bank account transfers.
- View your current toll balances, previous payments, and bill details before paying.
- Schedule payments or set up recurring automatic payments for convenience.
- All payments are encrypted with industry-leading security to keep your data protected.
Pay by Phone
- Pay toll bills by calling NTTA Customer Service at 972-818-6882 or 817-731-6882.
- Automated payment systems are available 24/7 for quick phone payments.
- Live representatives assist during regular business hours for billing questions and payment plan arrangements.
Pay by Mail
- Mail payments via check or money order to:
NTTA
P.O. Box 260928
Plano, TX 75026-0928 - Include your account number or Bill ID for correct payment posting.
- Allow several days for mail processing and posting.
Pay in Person
- NTTA offers multiple payment center locations for in-person payments including stores in Dallas, Plano, Grand Prairie, Fort Worth, and Mesquite.
- Authorized retail locations such as Albertsons and Tom Thumb grocery stores also accept TollTag payments.
- Call ahead or check the NTTA website for payment location hours and accepted payment types.
Address and Contact Information
- Customer Service Phone: 972-818-NTTA (6882) | 817-731-NTTA (6882)
- Mailing Address: NTTA, P.O. Box 260928, Plano, TX 75026-0928
- Online Bill Pay: https://www.ntta.org/pay-your-bill
- Alternate Payment Portal: https://payscsi.com/
- Physical Payment Locations: Multiple stores and official NTTA centers (details on website)
Operating Hours
- Online payment portals: Open 24/7.
- Phone customer service: Typically Monday–Friday, 8:00 am – 6:00 pm.
- In-person payment locations have varying hours—check individually.
Common Issues with Bill Pay and Troubleshooting
- Can’t locate your bill online? Try account or license plate lookup with accurate zip code.
- Delayed payment posting? Online and phone payments post immediately; mailed payments take days.
- Received duplicate or confusing bills? Contact NTTA or check for existing TollTag accounts linked to your plates.
- Access or portal login problems? Clear browser cache, use another device, or call for phone assistance.
- Suspect scam calls? Only pay through official NTTA portals or numbers listed above.
Payment Plans, Financial Assistance, or Toll Benefits
- NTTA offers no-fee AutoPay and payment scheduling to avoid late penalties.
- TollTag transponders reduce toll rates by 50% versus ZipCash pay-by-mail bills.
- TollPerks member rewards program provides points and discounts on tolls and related partner services.
- For hardship or billing disputes, contact customer service for support and possible resolution options.
- Maintain your TollTag account in good standing to avoid additional fees or registration hold.
NTTA’s accessible, secure bill pay platforms, guest payments, physical locations, and friendly customer service ensure a comprehensive, efficient toll management experience so drivers can focus on their journey without worry.
