Exeter Finance is a renowned U.S. auto finance company providing subprime car loans and flexible payment solutions to drivers across the country. With a focus on fast, secure, and customer-friendly service, Exeter offers easy bill pay options including online and phone payments, guest payment links, mail processing, and dedicated customer support—ensuring every customer can stay on track with their loan obligations.
https://www.exeterfinance.com/make-a-payment
https://myaccount.exeterfinance.com/
Login Process
- Log in to your Exeter Finance MyAccount portal to view your current balance, manage AutoPay, or make a secure one-time payment.
- New users can quickly register using their Exeter Finance account number and create a secure password.
- Logging in allows you to store payment methods, view statements, and track or print payment confirmations.
- Forgot your password? Use the reset option or call support for help.
Pay as Guest
- Exeter payments are typically managed within a MyAccount login, however, you may pay as a guest via services like MoneyGram or Western Union using the account number.
- Guests or third parties making payments should verify all information to ensure the credit applies to the correct account.
- Using third-party bill pay platforms may result in a processing fee.
How to Pay Online
- Pay online via the MyAccount portal using a checking/savings account (ACH), debit card, or through the ACI payment system.
- Schedule payments in advance, make recurring payments (AutoPay), or choose a future date that best fits your schedule.
- Digital receipts and real-time posting are available for every payment.
Pay by Phone
- Use the automated payment system or call Exeter customer service at 1-800-321-9637, available Mon–Fri, 8:00 AM–7:00 PM CT, and Sat, 8:00 AM–5:00 PM CT.
- Pay using your account details and debit card or bank information.
- Get a confirmation number for your payment record.
Pay by Mail
- Send checks or money orders to:
Exeter Finance
P.O. Box 650598
Dallas, TX 75265-0598 - For overnight payments:
Exeter Finance Corp.
Attn: Payment Processing
P.O. Box 166008
Irving, TX 75016-6008 - Always include your account number and allow several business days for processing.
Pay in Person
- Pay in person at any Western Union or MoneyGram location using the Exeter Finance receive code:
- MoneyGram: Code 1214
- Western Union: Verify at the counter
- Fees and processing times may vary, so always keep your transaction receipt.
Address and Contact Information
- Web Pay Portal: https://www.exeterfinance.com/make-a-payment
- MyAccount Login: https://myaccount.exeterfinance.com/
- Customer Service: 1-800-321-9637
- General Mailing: Exeter Finance, PO Box 166008, Irving, TX 75016
- Payment Mail: PO Box 650598, Dallas, TX 75265-0598
- Email: [email protected]
Operating Hours
- Online portal: 24/7 access for MyAccount and payments.
- Phone support: Mon–Fri, 8:00 AM–7:00 PM CT; Sat, 8:00 AM–5:00 PM CT.
- Mail and third-party payments processed business days.
Common Issues with Bill Pay and Troubleshooting
- Payment posting not reflected? Give up to 48 hours for ACH; card and Western Union/MoneyGram usually post faster.
- Reset login, lost passwords, or online access: Use the MyAccount portal or call customer care for support.
- Dispute overpayments or errors? Call customer service for a resolution and follow up with written confirmation.
- Issues when paying as guest: Double-check account numbers; call Exeter if confirmation is not received.
Payment Plans, Financial Assistance, or Medical Debt Support
- Set up AutoPay through MyAccount for recurring monthly payments, avoiding late fees and payment mishaps.
- If facing financial difficulty, contact Exeter Finance to discuss possible payment arrangements or short-term extensions—interest may accrue on certain plans.
- Exeter does not offer refinancing but works with customers in hardship to prevent repossession.
- Always get confirmation in writing and monitor account status regularly via MyAccount.
Frequently Asked Questions (FAQs)
Q: How can I make a payment without logging in?
A: Use MoneyGram, Western Union, or a third-party provider with your Exeter account info—MyAccount login required for direct online portal payments.
Q: What payment options does Exeter Finance support?
A: ACH, checking, debit/ATM card, MoneyGram, Western Union, mail, and third-party bill pay companies.
Q: Can I schedule payments in advance?
A: Yes—use MyAccount to schedule single or recurring AutoPay payments.
Q: How can I confirm a payment was posted?
A: Receive a confirmation number at payment; playback or print a receipt from MyAccount—or call customer service.
Q: What if I can’t make a payment?
A: Call customer support promptly to discuss payment arrangements, extension, or temporary hardship programs.
Exeter Finance’s secure bill pay, flexible payment scheduling, and fast support mean your auto loan payments are always simple, stress-free, and under your control.
