You can pay New Jersey E‑ZPass toll bills and violations online at EZPassNJ.com, by phone, by mail, or through your NJ E‑ZPass account or mobile app.
Official links:
- E‑ZPass NJ main site: https://www.ezpassnj.com
- Pay Invoice / Violation: https://www.ezpassnj.com/vector/violations/violationInquiry.do
Paying a Toll Invoice or Violation Online
Use this if you have a Toll Bill Number or Violation Notice Number.
- Go to EZPassNJ.com and select “Pay Invoice / Violation / Toll Bill”.
- Enter:
- Violation Notice or Toll Bill Number
- License Plate Number
- Review the charges, then pay by credit or debit card on the secure payment page.
You can also dispute certain violations online via the same portal if you believe they were issued in error.
Paying by Phone or Check
If you prefer not to pay online:
- Phone: Call the automated system at 888-AUTO-TOLL (888‑288‑6865) and follow the prompts to pay your bill or violation by card.
- Mail: Send a check or money order to the remittance address printed on your Toll Bill or Violation Notice, including the bill/violation number on the memo line.
- In person: You can also pay at an E‑ZPass NJ Customer Service Center; details are on the back of your notice and on the website.
Managing Your NJ E‑ZPass Account (Web + App)
If you have an NJ E‑ZPass account, managing tolls through it can reduce fees and prevent future violations.
- Website login:https://www.ezpassnj.com/vector/account/home/accountLogin.do
- Check balance and recent transactions
- Make one‑time payments or set up auto‑replenish
- Update vehicles and license plates (important to avoid plate-based Toll Bills)
- Add/remove tags and update contact info
- Mobile app (NJ E‑ZPass): Available on iOS and Android.
New users can open a prepaid account (minimum initial deposit, usually around $25) and receive an electronic tag to mount on the windshield for automatic toll deduction at discounted E‑ZPass rates.
Practical Tips and Common Issues
- List your license plates on your account: If a valid tag isn’t read but your plate is on your account and it’s in good standing, the toll should post to your E‑ZPass instead of generating a Toll Bill.
- One courtesy waiver: Call if you have first‑time violations; agents often waive at least one set of admin fees, especially if you open or update an E‑ZPass account.
- Out‑of‑state E‑ZPass (e.g., NY E‑ZPass): If you get a New Jersey violation while using a working New York E‑ZPass, you may need to contact NY E‑ZPass (800‑333‑8655) and/or NJ E‑ZPass to correct the record and clear duplicate violations.
- Scam safety: Only pay via the official EZPassNJ.com site or the official NJ E‑ZPass app; ignore unsolicited texts/emails with random payment links.
FAQs About EZPassNJ.com Toll Payments
1. What do I need to pay a New Jersey toll bill online?
You need your Toll Bill Number or Violation Notice Number and your license plate number to look up the bill at EZPassNJ.com under “Pay Invoice / Violation / Toll Bill.”
2. Can I pay without creating an E‑ZPass account?
Yes. One‑time payments for Toll Bills or violations can be made online, by phone, or by mail using the numbers on your notice, without registering an account.
3. Why did I get a Toll Bill if I already have E‑ZPass?
Most often because your tag wasn’t detected and your license plate was not listed on your account at the time of the trip. Add your plate to your account and then contact customer service to request fee review or adjustment.
4. How can I dispute a New Jersey E‑ZPass violation?
Use the online violation portal at EZPassNJ.com (look for dispute/appeal options) or call customer service if documentation is needed. The NJ E‑ZPass mobile app also includes a “Dispute an Invoice or Violation Notice” feature.
5. Does using an NJ E‑ZPass tag save money compared with Toll Bills?
Yes. Drivers with prepaid E‑ZPass accounts usually pay a discounted toll rate, while Toll Bills often include a higher cash rate plus an administrative fee per bill.
6. What number do I call to pay or ask about a bill?
Call 888‑AUTO‑TOLL (888‑288‑6865) for the automated system and customer service; have your bill or violation number and plate handy.
7. Is the NJ E‑ZPass mobile app official and safe to use?
Yes. The official NJ E‑ZPass app (from the NJ E‑ZPass program) lets you log in with the same credentials as the website to pay, check balances, and manage your account securely.
