Comdata is a nationwide leader in fleet management, corporate credit cards, and B2B payment solutions, offering comprehensive invoice and bill payment tools for businesses and drivers. Comdata helps companies manage costs, automate accounts payable, and deliver fast, secure bill pay through an online portal, automated phone support, and attentive customer service—providing reliable payment management for everyday operations.
https://resourcecenter.comdata.com/iconnectdata/invoicing/pay-your-bill/
https://selfservicecenter.comdata.com/iconnectdata/invoicing/fund-my-account/make-a-payment/
Login Process
- Access your Comdata online account via the iConnectData or Self-Service Center platforms.
- Enter your unique Comdata credentials—typically an assigned username and password or user ID/PIN.
- Login grants access to invoice management, account funding, payment setup, and full billing history.
- Profile registration is required for most features; first-time users should create an account, set up payment methods, and store account/bank info.
Pay as Guest
- Comdata currently requires account login for most payable actions—pay as guest is not standard for primary invoice management.
- Fleet drivers and company clients with card numbers may process payments through the phone system or app using card credentials or invoice numbers.
- For urgent company payments, use “Pay On Account” after logging in on the Pay Bill portal to quickly pay any open invoice.
How to Pay Online
- Pay invoices through iConnectData’s “Pay On Account” module or by direct deposit to your assigned account code via the make a payment tool.
- Choose to pay total invoice, current charges, or a different amount; enter the full deposit or billing amount for instant scheduling.
- Stored bank account (ACH) info or virtual card payments are accepted for secure, encrypted transactions.
- Download and print payment receipts, track up to 30 days of recent payments, and view all activity in your dashboard.
Pay by Phone
- Call Comdata Payment Innovation Support at 1-800-833-8640 or customer service at 1-800-266-3282.
- Audio prompts guide you through paying your bill with card, bank, or account info.
- Live agents are on hand weekdays 9 a.m.–5 p.m. ET for more complex issues, account access, or support.
Pay by Mail
- Mail payments and written correspondence to:
Comdata
5301 Maryland Way
Brentwood, TN 37027 - Always include your account or invoice number for correct posting.
- Mailed payments take up to four business days for credit; always retain your confirmation for records.
Pay in Person
- Comdata does not accept in-person cash payments at branch offices—payments are handled online, by phone, or by mail.
- Some fleet partners or check-cashing services under the ComData/Comchek name may process checks or account funding locally.
Address and Contact Information
- Customer Billing, Payment & Tech Support: 1-800-833-8640
- Comdata Mastercard Support: 1-800-282-7496
- Customer Service/Corp: 1-800-266-3282
- Mail Address: 5301 Maryland Way, Brentwood, TN 37027
- Main Payment Portals:
Pay Your Bill Portal
Make a Payment
Operating Hours
- Online account and payment access: 24/7.
- Live customer service: Mon–Fri, 9am–5pm ET.
- Automated phone support: 24/7 (for cardholders, basic FAQ, and payments).
- Mail payments processed on business days.
Common Issues with Bill Pay and Troubleshooting
- Payment not posting? Online accounts show scheduled and confirmed payments—allow up to four days for bank transfers to clear.
- Portal login or tech issues? Use the password recovery tool or call support for help.
- Can’t find invoice/account number? Retrieve from your online dashboard or statements, or confirm with your AP/fleet manager.
- Errors in payment amounts? Only scheduled amounts post; payments cannot be processed on the invoice issuance date. Edit or cancel as needed via dashboard or prompt for same-day transactions.
- Duplicate or incorrect charges? Keep all confirmation numbers and receipts for reconciliation with Comdata or your accounting team.
Payment Plans, Financial Assistance, or Account Support
- Payment arrangements or scheduling are available for invoice settlements—contact Comdata support to customize options based on business needs.
- Comdata provides flexible funding solutions (including Comchek cards), one-time or recurring vendor payment, and virtual credit card payment support for AP teams.
- No consumer medical debt assistance; for business cash flow support, inquire about credit line or deferred payment programs via customer care.
Frequently Asked Questions (FAQs)
Q: Can I pay my Comdata bill without logging in?
A: Account login is generally required for bill pay; some drivers can use card/customer numbers for phone payments.
Q: What payment methods does Comdata accept?
A: ACH/bank transfer, card payment, virtual card, check/money order (via mail), and some integrated AP and accounting platforms.
Q: When will my payment post?
A: Instant for online scheduling; allow up to four business days for bank and mailed payments.
Q: What if I forget my login?
A: Use the online recovery tool or call support at 1-800-833-8640 to reset credentials.
Q: Can I pay a different amount than what’s on my invoice?
A: Yes—edit the payment field online or by phone, but not below $1.00 and not higher than the total due.
Comdata’s secure bill pay system, flexible support, and 24/7 access make paying invoices fast and reliable for fleets, businesses, and corporate users nationwide.
