Introduction
If you received a Pay By Plate invoice, unpaid toll notice, or traffic citation from the Central Florida Expressway Authority (CFX), you can pay it online at the official E-PASS PayTolls site, by app, phone, mail, or in person. Paying through CFX’s official channels helps you avoid extra fees, collections, and registration holds.
👉 Pay your bill here:
How to Pay Your Bill
Pay Without Login (Invoice / Citation Pay)
The epass.cfxway.com/paytolls page is designed specifically to let you pay Pay By Plate invoices, unpaid toll notices, and uniform traffic citations without logging into an E-PASS account.
Steps:
- Go to https://epass.cfxway.com/paytolls.
- You’ll see a 4‑step flow: Search → Select → Payment → Review.
- On the Search step, enter the information from your notice, such as:
- Invoice/Reference number or Citation number, and
- Your license plate number and state, as indicated on the page.
- Click Search to pull up your open items, then Select the invoice(s) or citation(s) you want to pay.
- Proceed to Payment, choose your payment method (credit/debit card online), and enter the amount (generally the full amount due).
- Go to Review to confirm details, then submit your payment and save or print the confirmation.
This is the correct method if you:
- Received a Pay By Plate invoice,
- Got an unpaid toll notice, or
- Need to pay a uniform traffic citation linked to CFX roads.
Pay Online (With E-PASS Account)
If you have an E-PASS transponder and a prepaid account, you normally don’t get Pay By Plate invoices; tolls are taken directly from your account.
To manage your E-PASS account and add funds:
- Visit the E-PASS account login (linked from CFX’s site or E-PASS pages):
- Log in with your username and password, or create an account if you just ordered a transponder.
- From your account dashboard, you can:
- View toll activity,
- Check your balance,
- Add funds or update Auto‑Replenish,
- Manage vehicles and plates.
- To add funds, go to Payment/Add Funds, enter the amount, and pay by card or linked bank account.
If you received a Pay By Plate invoice even though you have E-PASS, CFX notes common reasons (mis‑mounted transponder, plate not matching account, low balance). You still need to pay that invoice via PayTolls, then fix your E-PASS settings for future trips.
Pay by Phone
CFX allows Pay By Plate invoices to be paid by phone using a credit or debit card.
Customer service numbers:
- E-PASS Call Center: 407‑823‑7277 or 1‑800‑353‑7277
Steps:
- Call 407‑823‑7277 or 1‑800‑353‑7277.
- Follow prompts or ask for Pay By Plate invoice payment.
- Have your invoice/reference number and license plate number ready; these are required to locate your bill.
- Provide your credit or debit card details and confirm the amount due.
- Write down any confirmation number they give you.
The call center is open Monday–Friday 7:30 a.m.–7:00 p.m. and Saturday 8:00 a.m.–4:30 p.m.
Pay In Person
You can pay in person at the E-PASS Customer Service Center in Orlando.
Location and hours:
Steps:
- Bring your Pay By Plate invoice or unpaid toll notice and your license plate number.
- Visit the Customer Service Center during the hours above.
- Pay with cash or credit/debit card, as accepted.
- Request a receipt showing the reference number and the amount you paid.
Pay In Store (Retail Locations)
CFX does not list big‑box retailers (like Walmart or CVS) as official payment centers for Pay By Plate invoices. However, you can use the E-PASS Smartphone App to pay from your phone, which is effectively like paying “in store” on your own device.
- Download the E-PASS app from the Apple App Store or Google Play Store.
- Use the app to scan or enter your invoice/reference number and plate and pay with a card.
Third‑party services like doxo also claim to accept E-PASS/CFX payments, but they are not affiliated with CFX and may charge fees and delay posting, so they are not recommended for urgent toll bills.
Pay by Mail
You can mail a payment for your Pay By Plate invoice.
E-PASS mailing address from CFX:
Steps:
- Write a check or money order (no cash) for the full amount due on your invoice.
- Make it payable to E-PASS or the entity indicated on your bill.
- Write your reference number and license plate number on the memo line.
- Include the payment coupon or a copy of your invoice.
- Mail it to:
- Send it early enough to arrive within 30 days, which is the standard window to avoid violations and fines.
For close‑to‑due or overdue invoices, paying online at epass.cfxway.com/paytolls or by phone is safer than relying on mail.
Common Issues and Fixes
Cannot Find My Invoice Online
- Confirm you typed the reference/invoice number and license plate exactly as shown (including any letters).
- Make sure you’re on epass.cfxway.com/paytolls, not a third‑party site.
- If the system still can’t find your bill, call 407‑823‑7277 or 1‑800‑353‑7277 with your invoice in hand.
I Have E-PASS but Still Got a Pay By Plate Invoice
CFX says E-PASS customers can still get invoices if:
- The transponder isn’t mounted properly,
- The plate doesn’t match the E-PASS account, or
- The account isn’t in good standing (expired card, low balance, etc.).
Fix:
- Pay this invoice via PayTolls or another official method.
- Then log into your E-PASS account to fix your plate info, funding, or device mounting so it doesn’t happen again.
Payment Not Going Through Online
- Check your card number, expiration date, CVV, and billing ZIP.
- Try another browser or device if the page doesn’t advance through Search → Select → Payment → Review.
- If your card was charged but the invoice still shows unpaid, call the E-PASS Call Center with your confirmation number or bank record.
Website or App Not Working
- Confirm you’re on official sites: epass.cfxway.com, cfxway.com, or the official E-PASS app from the app stores.
- Clear your browser cache and try again, or switch devices.
- If you can’t complete payment and your invoice is near the due date, call 407‑823‑7277 / 1‑800‑353‑7277 or pay in person at the Customer Service Center.
Tips to Reduce or Manage Your Bill
Payment Plans
CFX’s FAQ doesn’t describe formal payment plans for toll invoices, but:
- You can call the E-PASS Call Center if you have a large outstanding balance to see if they can offer options or clarify deadlines before violations escalate.
Avoiding Late Fees and Higher Rates
- Pay Pay By Plate invoices within 30 days to avoid violations and fines.
- Consider getting an E-PASS transponder; Pay By Plate toll rates are double the E-PASS rate at all CFX toll points.
- E-PASS customers also qualify for volume toll discounts and can get a free sticker transponder.
Assistance or Disputes
- If you believe a toll was mis‑billed (wrong plate, wrong location, or duplicate), use the phone numbers or email [email protected] to dispute the invoice and request a review.
- Have your invoice, dates of travel, and vehicle info ready.
FAQs
1. What is epass.cfxway.com/paytolls used for?
It’s the official CFX E-PASS PayTolls page to pay Pay By Plate invoices, unpaid toll notices, and uniform traffic citations online.
2. What do I need to pay my invoice at PayTolls?
You need your invoice/reference number or citation number plus your license plate number, exactly as printed on your bill.
3. Can I pay my toll bill by phone?
Yes. Call 407‑823‑7277 or 1‑800‑353‑7277 and pay with a credit/debit card using your reference number and plate.
4. Where do I mail a payment for my CFX Pay By Plate invoice?
Mail a check or money order (with reference and plate) to E-PASS, P.O. Box 720218, Orlando, FL 32872.
5. How do I stop getting Pay By Plate invoices?
Open an E-PASS prepaid toll account and mount the transponder properly so tolls are deducted automatically at the lower E-PASS rate instead of being invoiced by mail.
