Navigating the Department of Customer Services (DCS) in Honolulu can be challenging, but understanding the right locations, hours, and services can make your experience smooth and efficient. Whether you need a driver’s license renewal, vehicle registration, or road test, knowing the precise details can save you time and reduce unnecessary stress.
Official Latest Updates
- Honolulu Department of Customer Services – Services and Locations
- Honolulu Division of Motor Vehicles
DMV Office Hours and Locations
The City and County of Honolulu operates multiple Driver Licensing Centers across Oahu to serve residents:
Full-Service Driver Licensing Centers
-
Kapalama
- Address: 925 Dillingham Blvd., #101
- Hours: Monday – Friday, 8 a.m. to 4 p.m.
- Services: Driver’s License Written Test, Renewals, State ID Services
-
Kapolei
- Address: 1000 Uluohia St., #101
- Hours: Monday – Friday, 8 a.m. to 4 p.m.
- Services: Road Tests, License Renewals, State ID Services
-
Koolau
- Address: 47-388 Hui Iwa St., Suite 19, Kaneohe
- Hours: Monday – Friday, 8 a.m. to 4 p.m.
- Services: Road Tests, License Renewals, State ID Services
-
Wahiawa
- Address: 330 N Cane St., DLC
- Hours: Monday – Friday, 8 a.m. to 4 p.m.
- Services: Road Tests, License Renewals, State ID Services
-
Waianae
- Address: 85-670 Farrington Hwy., #3
- Hours: Monday – Friday, 8 a.m. to 4 p.m. (Closed 11:30 a.m. – 12:30 p.m.)
- Services: Road Tests, License Renewals, State ID Services
Appointment Scheduling
The Honolulu DMV uses the AlohaQ appointment system for most services. Key points to remember:
- Next-day appointments are added daily by 4:30 p.m.
- Appointments are recommended for most services
- Some express services do not require appointments
Real ID and Important Deadlines
The federal Real ID enforcement deadline has been extended to May 7, 2025. Residents should plan accordingly and ensure their documentation is ready.
Contact Information
- Driver Licensing Inquiries: (808) 768-9100
- Motor Vehicle Registration: (808) 768-4325
- Email: [email protected]
Additional Service Locations
Satellite City Halls
Satellite City Hall locations offer express services like:
- Vehicle registration renewal
- License plate replacement
- Address changes
- TheBus HOLO Card reloading
DMV Now Kiosks
Convenient kiosks located in various Safeway stores across Oahu provide motor vehicle registration renewal services.
Payment Methods
Most DMV locations accept:
- Cash
- Checks (U.S. Funds)
- Money Orders
- Credit/Debit Cards (2.35% service fee applies)
Tips for Efficient DMV Visits
- Schedule appointments in advance
- Bring all required documentation
- Check specific location services before visiting
- Arrive early
- Be prepared for potential wait times
Navigating the Honolulu DMV doesn’t have to be complicated. By understanding the locations, hours, and services available, you can streamline your experience and complete your motor vehicle and licensing needs efficiently.
FAQ
Is Hawaii DMV accepting walk-ins?
What is the oldest age you can drive in Hawaii?A four-year “kupuna” driver’s license is available to residents aged 72 to 80 and free of conditions that could impair their driving ability. Drivers age 72 and older with conditions that could impair their driving ability may be eligible for a two-year driver’s license (must submit a Medical Report, Form DOT-H2058).
Can I walk in to renew my Hawaii state ID?All applicants must renew in person at a driver licensing center or at one of the four satellite city halls that offer driver’s license and state ID renewal services (Downtown, Hawaii Kai, Pearlridtge, and Windward City satellite city halls).
How much does a Hawaii driver’s license cost?
| FEE | AMOUNT |
|---|---|
| New License – 4 years (Age 18-24 and 72-79) | $20.00 |
| New License – 8 years (Age 25-71) | $40.00 |
| Provisional License (per year)(Age 16-17) | $5.00 |
| License Renewal – 1 year (of fraction thereof) | $5.00 |
https://www.honolulu.gov/csd/services-and-locations/
Monday – Friday: 8 am. to 4 p.m.. Closed between 11:30 a.m. and 12:30 p.m. Driver’s License Road Tests: You must be accompanied by a licensed driver who is
https://www.honolulu.gov/csd/vehicle/
Driver licensing center locations are available here. · Schedule appointments for in-office services at AlohaQ. · Next-day appointments are added daily by 4:30
