National General Insurance is a nationwide insurance provider offering car, home, health, and other coverage solutions with user-friendly digital account and bill management tools. The company makes monthly payments easy and secure, featuring bill pay by login, fast Quick Pay as guest bill pay, multiple payment channels, mailing address convenience, and responsive customer support. Whether managing a policy online or paying a one-time bill, National General Insurance delivers flexible, secure payment choices for every customer.
https://service.nationalgeneral.com/QuickPayAuthentication.aspx
https://identity.nationalgeneral.com/customer/Account/Login
Login Process
- Access the National General Insurance account portal to manage payments, policies, statements, and account preferences.
- Log in with your email/username and password; register if you’re a new customer using your policy or account number.
- Logged-in users can set up AutoPay, manage saved payment profiles, download statements, and file or view claims.
- Portal login also allows for balance review, e-bill setup, and payment tracking.
Pay as Guest (Quick Pay)
- Use Quick Pay to pay bills securely without logging in—just enter your policy number, ZIP code, and either account number or date of birth.
- Quick Pay is ideal for one-time settlements, payments by third parties, or instant payments to prevent late fees.
- You receive a fast digital confirmation and can print or save a receipt.
How to Pay Online
- Pay your National General bill online by ACH (bank transfer), debit/credit card (Visa, Mastercard, Discover), or via policyholder portal.
- Schedule recurring or future-dated payments from your account dashboard to avoid late fees.
- The portal encrypts all payment details for maximum security and supports viewing itemized billing and auto-renewal enrollment.
- Policyholders can view their payment history and download digital receipts at any time.
Pay by Phone
- Call National General’s payment line at 1-888-293-5108 (available 24/7 with the automated system or live during business hours).
- Have your policy number and payment method ready.
- Process payments by check, card, or bank draft by phone and receive a payment confirmation number.
Pay by Mail
- Mail checks or money orders with your policy number to:
National General Insurance
PO Box 89431
Cleveland, OH 44101-6431 - Personal checks, money orders, or cashier’s checks accepted; never mail cash.
- Allow several business days for your mailed payment to be received and posted.
Pay in Person
- National General payments may be made in person at certain insurance agent offices.
- Not all retail locations accept in-person payments; confirm phone or online before bringing your bill to a branch.
Address and Contact Information
- Quick Pay: https://service.nationalgeneral.com/QuickPayAuthentication.aspx
- Account Login: https://identity.nationalgeneral.com/customer/Account/Login
- Customer Service: 1-888-293-5108
- Claims: 1-800-468-3466
- Mail Payment: PO Box 89431, Cleveland, OH 44101-6431
- General Correspondence: PO Box 3199, Winston-Salem, NC 27102-3199
- Email: [email protected]
Operating Hours
- Online Quick Pay and account portal: 24/7 access for payments and account management.
- Phone service: Automated payments available 24/7; live agents during regular business hours.
- Mailed payments processed business days; processing time varies.
Common Issues with Bill Pay and Troubleshooting
- Payment not posting? Check for confirmation or duplicate submission; bank payments may take 1–2 business days.
- Login issues? Use password reset or contact customer support for quick assistance.
- Technical problems with Quick Pay or portal? Try a different browser or call customer support for help.
- Unrecognized or partial payments? Confirm policy number and amount—contact support for error resolution.
Payment Plans, Financial Assistance, or Medical Debt Support
- Monthly and recurring payments can be set up for all major National General Insurance policies.
- Payment plan enrollment, AutoPay, and adjustments are managed online or by phone.
- Missed a payment or facing hardship? Contact customer service promptly to discuss grace period options or reinstatement.
- Some policies offer multi-policy discounts or incentives for automated/checking payments—ask about your eligibility.
Frequently Asked Questions (FAQs)
Q: Can I pay my National General Insurance bill as a guest?
A: Yes, use Quick Pay to pay without logging in—just your policy and ZIP code required.
Q: Which payment methods are accepted?
A: ACH/bank transfer, debit, credit card, check/money order, and select third-party bill pay.
Q: Can I view or download payment history?
A: Login users can view history online; Quick Pay provides a receipt for each payment.
Q: What if my payment is late?
A: Pay ASAP online, by phone, or with Quick Pay. Contact customer support about grace periods or reinstatement if payment is missed.
Q: How can I set up AutoPay or monthly recurring payments?
A: Log in to the customer account portal or call the service number for assistance.
National General Insurance’s secure bill pay tools, guest Quick Pay, flexible account management, and excellent customer service ensure peace of mind and convenience for all policyholders.
