Nissan Finance (Nissan Motor Acceptance Company, NMAC) is a leading auto finance provider serving drivers and lessees of Nissan vehicles across the United States. Offering a variety of secure, convenient bill pay solutions, Nissan Finance empowers customers to manage payments online, by phone, by mail, with AutoPay, or through their bank—supported by customer service designed for speed, transparency, and flexibility.
https://www.nissanfinance.com/s/paymentoptions?language=en_US
https://www.nissanusa.com/finance/financing-online-bill-payment-options.html
Login Process
- Log in to your NMAC Finance Account Manager to pay bills, check balances, set up AutoPay, or download statements.
- New users can register with their account number, ZIP code, and a valid email; follow on-screen steps to set up a password.
- Once logged in, you can view all past, present, and scheduled payments, update billing information, and sign up for paperless billing.
- Forgot your login? Use the password reset option or call customer support for assistance.
Pay as Guest
- Nissan Finance allows you to make a one-time payment as a guest using Paymentus—a third-party provider accessible from the payment portal.
- Enter your NMAC account number and ZIP code to make a payment without logging into your account.
- This is ideal for one-time settlements or when a third party is paying on your behalf.
- Guest payments may include a convenience fee (currently $3.90 as of 2025).
How to Pay Online
- Pay via the NMAC portal with your checking account (ACH), debit card, or via Paymentus (card or bank transfer).
- Choose between a single payment, scheduled future payment, or enroll in AutoPay for automatic withdrawals.
- Download payment confirmations and view an itemized statement at any time.
- Most online payments post instantly or on the next business day.
Pay by Phone
- Make a payment by phone via Paymentus: call 1-833-648-0173, available 24/7 for one-time payments ($3.90 fee applies).
- Use your NMAC account number and ZIP code; pay by card or e-check.
- Speak to a representative for billing inquiries or payment plan options.
Pay by Mail
- Mail checks or money orders (never cash) to:
- Retail Payments:
Nissan Motor Acceptance Corporation
P.O. Box 740849
Cincinnati, OH 45274-0849 - Lease Payments:
Nissan Motor Acceptance Corporation
P.O. Box 740596
Cincinnati, OH 45274-0596 - Include your account number and payment coupon for fastest posting.
- For overnight/express:
- Nissan Motor Acceptance Corporation
ATTN: RLBX [740849 for retail, 740596 for lease]
MD 1MOC1N
5050 Kingsley Dr.
Cincinnati, OH 45227
Pay in Person
- Nissan Finance currently does not generally support in-person payments at dealerships or banks.
- For unique or urgent cases, call customer service to check available walk-in options in your region.
Address and Contact Information
- NMAC Payment Portal: https://www.nissanfinance.com/s/paymentoptions?language=en_US
- Nissan Finance Info: https://www.nissanusa.com/finance/financing-online-bill-payment-options.html
- Phone (Paymentus/Automated Pay): 1-833-648-0173
- Mail (Retail): P.O. Box 740849, Cincinnati, OH 45274-0849
- Mail (Lease): P.O. Box 740596, Cincinnati, OH 45274-0596
- Customer Support: 1-800-456-6622 (billing & loan), 1-800-778-4211 (lease support)
- Email/Forms: Contact via the Nissan Finance portal or official customer service channels
Operating Hours
- Online payment portal: 24/7.
- Phone and live agent support: Standard business hours, with Paymentus automated payment 24/7.
- Mail processed on business days (allow extra days for postal delivery).
Common Issues with Bill Pay and Troubleshooting
- Portal or app issues: Try another browser/device or call for immediate assistance.
- Payment not posting: Online and phone payments typically post quickly; call support if not reflected within 48 hours.
- Error messages with third-party payments: Double-check your account info and ZIP code; retry or call Paymentus directly.
- Payment receipt or dispute: Keep all confirmation numbers; receipts are downloadable post-payment, or request official documentation.
Payment Plans, Financial Assistance, or Extension Support
- NMAC may offer a 90-day payment extension or other hardship accommodations; apply online or by phone if you’re experiencing difficulty.
- Payment arrangements, late fee waivers, and auto loan refinance options may be available upon request and review.
- Always confirm changes with written or digital confirmation.
Frequently Asked Questions (FAQs)
Q: Can I pay my Nissan Finance bill as a guest?
A: Yes, via Paymentus with your account number and ZIP code—no portal login is required.
Q: Is there a fee for phone/guest payments?
A: Yes, currently $3.90 per transaction using Paymentus; bank account payments in the portal may be free.
Q: How do I set up AutoPay for my car loan?
A: Log in to your NMAC account portal and choose AutoPay under payment options.
Q: Can I mail a payment if I lost my bill?
A: Yes—just include your account number in the memo line of your check or money order.
Q: What happens if I miss a payment?
A: Contact NMAC for a review—extensions of up to 90 days can be arranged in hardship cases.
Nissan Finance/NMAC offers one of the most flexible, secure auto loan bill pay and support systems in the industry—helping every customer stay in control of their payments and their driving future.
