You can pay North Texas Tollway Authority (NTTA) tolls online, in the TollMate app, by phone, in person, or at retail payment partners; ZipCash “pay‑by‑mail” bills cost about 50% more than TollTag rates, so paying quickly or opening a TollTag saves money.
https://www.ntta.org/pay-your-bill
How to Pay Your NTTA / ZipCash Bill
- Online at NTTA.org (ZipCash Guest Pay):
- TollTag account login:
- Existing TollTag customers can sign in at the NTTA Customer Service Center portal (https://ssptrips.ntta.org) to add funds, view trips, and pay any ZipCash bills linked to their vehicle.
- TollMate mobile app:
Phone, In‑Person, and Retail Locations
- By phone:
- Call 972‑818‑6882 or 817‑731‑6882 and follow the automated prompts or speak with a representative to pay your bill.
- Customer Service Centers:
- NTTA operates walk‑in centers (e.g., in Plano, Irving, Fort Worth and other DFW locations) where you can pay with cash, card, or check and get help with ZipCash or TollTag accounts.
- Payment partners / retail locations:
- Use NTTA’s Payment Location Map (https://www.ntta.org/payment-location-map) to find nearly 5,000 participating sites (ACE Cash Express, Fidelity Express, MoneyGram, etc.) where you can pay ZipCash bills or add cash to TollTag accounts.
Billing Basics: ZipCash vs. TollTag and Late Fees
- ZipCash vs. TollTag:
- Late fees and collections:
- ZipCash customers generally have 30 days to pay each invoice; non‑payment triggers escalating notices and fees.
- The NTTA schedule includes:
- Initial ZipCash invoice – tolls at 50% higher rate, no fees, 30 days to pay.
- 1st Notice of Nonpayment – prior tolls plus an 8‑dollar administrative fee per notice, 30 days to pay.
- 2nd Notice – all prior amounts plus an additional 6.60‑dollar fee per unpaid toll, 30 days to pay.
- 3rd Notice – all tolls and fees plus collection service fee, then potential DPS citations/JP court action for unresolved debt.
Third‑party bill‑pay sites like doxo exist for NTTA, but NTTA directs drivers to pay directly through its own website, app, phone system, or payment partners to avoid extra fees or delays.
FAQs About NTTA Bill Payment
1. Where do I pay a ZipCash invoice online?
Use NTTA.org → Pay Your Bill → Pay ZipCash Bill and enter your ZipCash Account ID and license plate to see and pay your invoice.
2. Can I pay without creating an NTTA account?
Yes. ZipCash guest payment lets you pay individual invoices online using just the info on your paper bill, without opening a TollTag account.
3. How do I find cash payment locations near me?
Go to https://www.ntta.org/payment-location-map and select ZipCash or TollTag to see ACE Cash Express and other regional partners that take NTTA payments.
4. Why is my ZipCash bill so high compared to friends with a TollTag?
ZipCash customers pay at least 50% more per toll than TollTag users because of the cost of printing and mailing invoices and processing plate-based billing.
5. What happens if I ignore ZipCash bills?
Unpaid tolls escalate from higher toll rates to administrative fees and then collection fees; continued non‑payment can lead to DPS citations, court costs, and fines.
6. Can I open a TollTag after getting a ZipCash bill to lower the amount?
NTTA encourages opening a TollTag to save on future tolls; some promotions or policies may allow converting recent ZipCash activity when you open a TollTag, but this isn’t guaranteed, so you should call customer service to ask about your specific invoice.
