You can pay violation notices for The Toll Roads (SR 73, 133, 241, 261 in Orange County, CA) online via the Violation Resolution portal, through the app, by mail, or in cash at PayNearMe locations.
Online and App Violation Payment
- Go to the Violation Resolution / “Pay a Violation” section from https://www.thetollroads.com and open the secure account & payment portal.
- Enter the Reference Number and Violation Number from your Notice of Toll Evasion payment stub.
- Review the violation details and pay with a credit/debit card or bank method offered in the portal.
- You can also use The Toll Roads app (iOS/Android) to log in with the same reference/violation numbers and resolve the violation on your phone.
If you previously paid the toll online but still got a violation, log into the Violation Resolution page and use “Apply a Paid Toll” with your earlier toll confirmation number to have it credited.
Mail, Cash, and Payment Plans
- By mail:
- Follow the instructions on the notice and mail a check or money order (no cash) with the bottom stub to:
The Toll Roads Violations Dept.
PO Box 57011
Irvine, CA 92618 (or the exact P.O. Box listed on your notice; some notices list PO Box 50190 for certain stages).
- Follow the instructions on the notice and mail a check or money order (no cash) with the bottom stub to:
- Cash via PayNearMe:
- Payment plans (if you can’t pay in full):
- If your outstanding amount is under $2,500 and your income is at or below 200% of the federal poverty level, California Vehicle Code § 40269.5 allows affordable plans:
- No more than $25/month for balances up to $600.
- DMV holds removed after the first payment on the plan.
- Set up the plan through the secure Violation portal using your reference and violation numbers.
- If your outstanding amount is under $2,500 and your income is at or below 200% of the federal poverty level, California Vehicle Code § 40269.5 allows affordable plans:
Penalties and First‑Time Courtesy
- A standard toll violation carries a $57.50 penalty plus the toll amount; the first Notice of Toll Evasion is typically mailed within about two weeks of the trip.
- If you ignore the first notice, a second notice can add an additional $42.50 penalty, bringing the total penalty to $100 plus the toll, and may lead to a DMV registration hold.
- For first‑time violators, The Toll Roads say you may be allowed to pay only the toll amount without penalties as a one‑time courtesy if you respond promptly via the website, app, or by mail.
Text Scam and Phishing Warning
- The Transportation Corridor Agencies (TCA) and California Attorney General warn of nationwide toll phishing texts that impersonate FasTrak or The Toll Roads and demand payment via a link.
- Key points:
- The Toll Roads and other CA toll agencies do not send text messages to non‑accountholders about unpaid tolls.
- FasTrak does not request payment by text with a link.
- If you get such a text, do not click the link; instead, go directly to thetollroads.com or log into your known FasTrak/The Toll Roads account or app.
FAQs About TheTollRoads.com Violation Payment
1. What do I need to pay a violation online?
Your Reference Number and Violation Number from the Notice of Toll Evasion payment stub.
2. How long do I have before a violation is issued?
If you don’t pay your toll within 5 days of using The Toll Roads, you can expect a Notice of Toll Evasion in the mail.
3. Can first‑time penalties be waived?
Often yes: first‑time violators are allowed to pay just the toll amount without penalties if they resolve the notice promptly through the website, app, or mail.
4. What happens if I ignore the violation?
Penalties escalate from $57.50 to $100 plus the toll, and continued non‑payment can trigger a DMV registration hold until the violation is resolved.
5. How do I set up a payment plan?
Use the secure account & payment portal with your reference/violation numbers; if you meet income and balance limits (≤ 200% FPL and ≤ $2,500), you may qualify for $25/month plans and DMV hold removal after your first payment.
6. Is a text about unpaid CA tolls ever real?
Treat it as suspicious. Agencies say they do not send text links for payment; always verify by going to thetollroads.com or your official FasTrak/The Toll Roads app instead of clicking the text link.
Do you already have your Notice of Toll Evasion in front of you, or do you need help figuring out if a message you received is a scam?
