You can pay automated speed or red‑light camera citations online through the ZeroFatality portal using your license plate and the password/PIN from your mailed notice.
How to Pay Online at ZeroFatality
- Go to the Citation Review page:
**https://payment.zerofatality.com/vps/cgi/VP/citation_review**. - Enter:
- License Plate (exactly as on your violation).
- Password/PIN printed on your citation.
- Check the box agreeing to the terms and click REVIEW to:
- View your case details.
- Review photos/video of the violation.
- Pay your fine via credit card or ACH (e‑check).
- You can also press PAY to skip straight to the payment function.
Electronic payments are available 24/7 and usually post the same day or within a short processing window.
Where ZeroFatality Is Used
ZeroFatality is the official vendor portal for automated enforcement in multiple cities, including:
- Albuquerque, NM (citations starting with “1024‑‑”) – City site instructs drivers to “view your citation images and video and pay your fine at ZeroFatality.com by entering your plate number and password from your citation.”
- Chattanooga, TN – City FAQ: “Automated Enforcement Tickets are at www.zerofatality.com.”[8]
- Pensacola, FL – City FAQ directs drivers to pay securely online at www.zerofatality.com, noting same‑day posting and email confirmation.
- Mukilteo, WA; Beaverton, OR; other photo‑enforcement cities – Instructions state you can pay or respond via ZeroFatality online.
Always confirm the URL and vendor name against your official city/county .gov page for your citation.
Other Ways to Pay (Phone, Mail, In Person)
Local rules vary, but common options include:
- By phone:
- Example: Albuquerque ASE “1024‑‑” tickets – call 866‑247‑8157 to pay by credit/debit card or ACH 24/7.
- By mail:
- Return the stub from your notice with a check or money order (no cash) to the address printed on the citation; write your citation number and plate on the payment.
- In person:
- Many cities accept payment at a city office (e.g., Albuquerque: One Civic Plaza, Parking Division, with cash, cashier’s check, or money order only, no cards).
Some programs allow payment plans or community service instead of paying the full fine (for example, Albuquerque’s ASE community service option must be selected via their official ASE/ZeroFatality flow).
Points, Records, and Legal Impact
- In many jurisdictions using ZeroFatality, these are civil infractions:
- No driver’s license points.
- Typically no reports to insurance as a moving violation.
- However, unpaid citations can still lead to:
- Additional fees.
- Collections.
- Registration holds or difficulties renewing your tags, depending on local law.
Check your city’s FAQ or state law if you’re worried about record/insurance effects.
Safety and Legitimacy
- ZeroFatality is linked from multiple official .gov sites (Albuquerque, Pensacola, Chattanooga, Mukilteo, Beaverton), confirming it as an authorized vendor portal.
- To stay safe:
- Only go to ZeroFatality.com or the payment.zerofatality.com URL by typing it manually, or by following links from your city’s official website or paper citation.
- Do not trust random text messages or emails with payment links; verify against your physical notice and city website.
If anything looks off, call the customer service number printed on your citation or the city’s official traffic enforcement office before paying.
FAQs About ZeroFatality.com Online Payments
1. What website do I use to pay my ticket?
Use the official ZeroFatality payment portal at https://payment.zerofatality.com/vps/cgi/VP/citation_review or the exact URL printed on your notice (sometimes shown as ZeroFatality.com with a payment link).
2. What information do I need to pay online?
You need your vehicle license plate number and the Password/PIN printed on the mailed violation notice.
3. Can I see the photos or video before I pay?
Yes. After you log in with your plate and PIN, the portal shows your citation details plus photo and video evidence before you click Pay.
4. What payment methods are accepted?
Most programs let you pay by credit card (Visa/Mastercard, sometimes others) or ACH/e‑check directly through the ZeroFatality portal.
5. Does paying through ZeroFatality add points to my license?
In many participating cities (e.g., Albuquerque, Mukilteo, Beaverton), camera citations are civil offenses, meaning they typically do not add points to your license and often do not impact insurance; verify on your local .gov site.
6. How long does it take for my payment to post?
Online payments are generally processed the same day or within a short processing time, and some city FAQs say they post immediately or within 24 hours.
7. What if I lost my notice or PIN?
Check your city’s automated enforcement page (e.g., Albuquerque, Chattanooga) and call the phone number listed for camera citations; staff can look up your ticket and give payment options or reissue details.
8. Can I pay by phone instead of online?
Yes. For example, Albuquerque ASE citations can be paid by calling 866‑247‑8157; other cities list their own payment numbers on the notice and website.
9. Is ZeroFatality.com really official or a scam?
ZeroFatality is linked directly from multiple official city websites (Albuquerque, Chattanooga, Pensacola, Mukilteo, Beaverton), so it is an authorized vendor; just be sure the URL matches what’s on your paper citation or city .gov page.
10. Can I do community service instead of paying?
In some jurisdictions like Albuquerque, eligible drivers may complete community service instead of paying the fine, but you must follow the city’s official instructions and sign up through their ASE/ZeroFatality guidelines.
